ThompsonsAfrica
Bio: THOMPSONS AFRICA... YOUR AFRICA TRAVEL EXPERTS We know that coming to our region is a dream trip and that your customer has taken considerable time, money and effort to make this dream a reality for him, her, the family and friends who will travel together. It is our sole purpose to make their dream an experience that they will never forget – a dream that lives on and on and is retold time and again to their friends and family – telling of their moments of absolute joy in a region full of beauty, wonder, outstanding service and excellent food. A region where every service provider was friendly, proud, knowledgeable and presentable. That the local experiences taught them about happiness and joy. We are proud about our relationships with every one of our suppliers and we acknowledge their importance in our lives, working tirelessly to understand their services and to encourage our relationship building. This philosophy applies internally as well as externally - Thompsons Africa is a place where customers want to do business, where guests feel celebrated and where people love to work. WHY CHOOSE US We have a proud history of more than 35 years all embracing, hands-on experience delivering quality and value ensuring great care and attention to detail, innovation, flexibility and a wide range of product service offerings. We operate from the three main cities Cape Town, Durban and Johannesburg and have an additional 12 receptive offices around the region including Kruger Park, Hluhluwe, Hazyview, Malalane, Mozambique, Port Elizabeth, Knysna, Victoria Falls/Zimbabwe, Zambia, Botswana, Namibia and Mauritius. All our offices offer a team of permanent Tour Guides, Drivers, Guest Service Officers and we run a well oiled Guided Journeys business. We have a 24 hour guest care line through our Customer Care Centre. Our fleet comprises of 100 of our own vehicles ranging from sedans, to luxury two passenger limousines to luxury 44 seater coaches and sixty seater touring vehicles. Our consistent research and monitoring of products ensure that we offer both quality and price. No customer is too big or too small and while we are big enough to buy well, we remain small enough to care. We are part of Cullinan Holdings Ltd. and also a member of the family owned The Travel Corporation (TTC), renowned and trusted for its outstanding quality, service, value, reliability and financial stability. We actively support organisations which focus on the conservation, protection and promotion of our rich heritage. We are a proud member of the TreadRight Foundation, a non-profit foundation promoting sustainable tourism within our own family brands. Our Online Solutions allow for seamless interaction between our companies. You have access to extended, more diverse, real-time, online stock inventories and rates. Efficient, knowledgeable, caring service is the finest means of ensuring long-term relationships with our customers. We give top priority to extensive, in-depth staff training, building an effective, knowledgeable and motivated team with a single vision.
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