Our philosophy applies internally as well as externally. ‘Thompsons Africa is a place where customers want to do business, where guests feel celebrated and where people love to work.’
Testament to this commitment to our philosophy are the WONDERFUL compliments we regularly receive from our customers and guests.
‘Hi Nikita, I have returned from my South Africa and Dubai trip on the scheduled date. I really wanted to thank you for the best trip of my life. South Africa is amazingly beautiful, and your arrangements may it be the hotels, guides, transfers etc were all perfect and made the experience breathtaking! Special mention for Jacob (our Cape town guide) he was the best person I have ever travelled with! He had so much knowledge about South Africa, wildlife, nature, history etc that it’s hard to find such amazing guides and I’m grateful to you giving me an opportunity of travelling in such a way. Will request you to convey this especially to the Thompson Africa team!’
‘Hi Nicole,
You are amazing! Thank you so much for assisting our traveller with the expedited passport. I think this is an amazing representation of ‘above and beyond’ service and confirmation that our travellers ‘well – being’ is paramount to what we do, well done to one and all. Many thanks to the ground team for being there for our guest, wonderful job!’
‘I wanted to thank you ladies and everyone involved in creating and organizing this amazing FAM trip! I have been on many FAM Trips over the years, but never one quite this special and well organized. Robyn was fantastic, she kept everyone happy and engaged. How she got all of us ‘girls’ on the same page and on time for everything was feat in itself! It was a once in a lifetime journey and because of it I now feel confident in selling Africa! Again, thank you all, and Robyn, Ryan, Faysil, and Jackie and everyone else involved for this amazing fun and educational trip.’
‘Marshnee is always there, so knowledgeable and worth gold to me. Thank you!’
‘This trip was an outstanding experience and so far the longest vacation and tour that I’ve ever done. It was truly ‘incredible’ in the content, the accommodations and cuisine, the personal service and attention of our guides, and even the amount of free time. Our small group of six was celebrating fifty years of friendship and we have set high standards after more than 45 years of traveling together. This trip did not disappoint and is for me the trip of a lifetime.’
‘It was wonderful! Your organisation was excellent and the variety of venues and hotels was great. We felt like VIPs. We loved having the transfers organised for us and yet having our own time when we got to the hotels.’
‘Craig was outstanding. His love of his country was evident. During the tour our son said something like ‘Haven’t you seen this before?’ and Craig’s response was ‘It’s my first time with you’. I think that really says a lot. It is clear Craig loves his job.’
Thank you to our many partners and friends across the globe for your incredible support. We look forward to continuing this wonderful relationship in 2020 and years to come.
As experts in our field, we are here to guide and advise. A consultant is just a call or email away.
Contact a Thompsons Africa consultant today.
Email: info@thompsonsafrica.co.za
Tel: +27 31 275 3500
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